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RRey Ortiz.

About

I turn manual processes into systems that scale

Technology consultant · CEO at Closevibe · Operations & presales leader

Rey Ortiz at a technology event

About me

I'm a computer engineer with 14+ years working where technology, operations and revenue meet. I started as a developer and data-mining researcher, and have since led presales, software delivery and operations across Europe, Asia and the Americas.

I've run technical presales for banks, fintechs and insurers at FPT Software and Flanks, served as COO of a cross-border payments fintech, and today I lead Closevibe, an AI-agent platform that turns customer conversations into sales. I also run the global RFx program at Boomi.

That dual business-and-engineering view is what I bring to every client: I understand what your operation needs, translate it into concrete systems (software, integrations, automations, AI) and make sure your team actually adopts them.

years of international experience
14+
years of international experience
continents: Europe, Asia and the Americas
3
continents: Europe, Asia and the Americas
documented case studies
10
documented case studies

How I work

  1. 01

    Business first

    every initiative starts with a measurable goal.

  2. 02

    Quick wins in weeks, not never-ending projects.

  3. 03

    No over-engineering

    the simplest solution that scales.

  4. 04

    Real adoption

    documentation, training and hands-on support.

Experience

Spanish (native) · English (professional) · Vietnamese (elementary)

  1. Apr 2026 – present

    Barcelona

    Boomi

    RFx Program Manager, Global Presales Operations

    Global owner of RFx strategy and execution: distributed teams and competitive enterprise responses, turning the function into a scalable, data-driven engine.

  2. Nov 2025 – present

    Barcelona

    Closevibe

    Co-founder & CEO

    AI agents that turn customer conversations into sales through intelligent automation, CRM and omnichannel messaging.

  3. Jan 2025 – Apr 2026

    Miami / Barcelona

    Cashela

    Chief Operating Officer

    Operations for a cross-border payments fintech: expansion, monetization, compliance and automation across CRM, support, onboarding and partners.

    • Monetization strategy and recurring revenue
    • Automation of key operational processes
    • Scalability and compliance across jurisdictions
  4. Feb 2024 – Jan 2025

    Barcelona

    Flanks

    Head of Presales Engineering

    Presales for banking and wealth management: faster, more consistent RFP and demo processes, and smoother handoff to onboarding and support.

  5. Mar 2020 – Feb 2024

    Hanoi · Seúl

    FPT Software

    Senior Sales & Presales Engineer

    RFPs/RFIs and POCs for fintech, banking, insurance and securities. South Korea market-entry strategy and signed pilots worth over $100k.

  6. Aug 2017 – Mar 2020

    Hanoi

    Dinvai Construcciones

    Presales Engineer

    Consulting, demos and tailored proposals for construction-industry software.

  7. May 2015 – Aug 2017

    La Habana

    CITI

    Project Manager

    Design and delivery of software solutions: scope, schedule, team and technical leadership.

  8. Sep 2012 – May 2015

    La Habana

    CENATAV

    Data Mining Researcher

    Complex-network analysis and frequent-pattern mining, algorithms integrated into ETL pipelines, and published research.

Education & certifications

  • MBA, Digital Transformation

    IOE Business School · 2023 – 2024

  • Computer Science Engineering (Data Mining)

    Universidad de las Ciencias Informáticas · 2008 – 2013

  • AWS Solutions Architect – Associate

    Amazon Web Services · 2021

  • Product Manager Nanodegree

    Udacity · 2022

  • Cloud Computing for Business Leaders

    Udacity

At events and with clients

Rey Ortiz, Mobile World Congress Barcelona
Rey Ortiz, MSP Global

Shall we talk about your case?

In 30 minutes we'll see if it's a fit and what the first steps would be. No commitment.