Case studies
J&J Flowers
Digitalized orders, deliveries and customers with a CRM and a local marketing plan.
- Industry
- Retail / florist (SMB)
- Location
- Florida, USA
- Duration
- 3 months
-25-30 %
order preparation time
01
Challenge
High operating costs, slow manual order preparation, inefficient delivery coordination and no CRM or marketing strategy.
02
Solution
We streamlined sales and order management, redesigned preparation and delivery, implemented a CRM for customers and orders, and defined cost-effective local and online marketing.
03
Results
- 25-30% less preparation time
- More accurate, consistent deliveries
- Centralized customer and order data
- More local visibility and repeat customers
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